Terms and Conditions

Effective Date: 12-08-2025
Owner: The Swastik Store, a brand of Swastik Enterprises

Welcome to The Swastik Store. By accessing or using our website (www.theswastikstore.in) and purchasing our products, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before making any purchase.

1. General

  • These Terms & Conditions govern the sale of products and services by The Swastik Store, owned and operated by Swastik Enterprises.
  • We reserve the right to update, modify, or change these terms at any time without prior notice.
  • Your continued use of our services after changes means you accept the updated terms.

2. Eligibility

  • You must be at least 18 years old to make a purchase.
  • If you are under 18, you may use our website only under the supervision of a parent or legal guardian.

3. Products & Pricing

  • We strive to display product descriptions, images, and prices accurately, but errors may occur.
  • All prices are in Indian Rupees (INR) and inclusive/exclusive of applicable taxes (as specified on the product page).
  • We reserve the right to modify prices without prior notice.

4. Orders & Payments

  • All orders are subject to acceptance and availability.
  • Payments can be made through our approved online payment gateways or Cash on Delivery (where available).
  • In case of payment failure or suspicious activity, we reserve the right to cancel the order.

5. Shipping & Delivery

  • We aim to dispatch orders within the specified timeline mentioned on the product page.
  • Delivery timelines may vary due to external factors such as courier delays, public holidays, or unforeseen circumstances.
  • You will receive tracking details once your order is shipped.

6. Returns, Exchanges & Refunds

  • Our return policy allows easy returns within 7 days of delivery (subject to product eligibility).
  • Products must be unused, unwashed, unaltered, and returned with original tags and packaging.
  • Certain items (e.g., boxers, perfumes, custom-made products) are non-returnable due to hygiene and customization reasons.
  • Refunds will be processed via the original payment method or store credit as per our Return Policy.

7. Cancellations

  • Orders cannot be cancelled once shipped.
  • Cancellations before dispatch are possible by contacting our customer support.
  • Refunds for cancelled orders will be processed within 5–7 working days.

8. Intellectual Property

  • All website content, including images, logos, designs, and text, is the property of Swastik Enterprises.
  • Unauthorized use, reproduction, or distribution of our content is prohibited.

9. Limitation of Liability

  • The Swastik Store shall not be liable for any indirect, incidental, or consequential damages arising from product use or inability to use the product.
  • Our maximum liability for any claim will not exceed the amount paid for the product in question.

10. Events Beyond Our Control

  • We are not responsible for delays or failure in performance due to events beyond our control, including but not limited to natural disasters, strikes, pandemics, and transport disruptions.

11. Governing Law

  • These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
  • Any disputes shall be subject to the exclusive jurisdiction of the courts in [Pune, Maharashtra].

12. Contact Information

For queries regarding these Terms & Conditions, please contact us:

📧 Email: support@theswastikstore.in