Privacy Policy

Last Updated: 8 August, 2025

Welcome to The Swastik Store (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, and share your personal information when you use our website theswastikstore.in (the “Site”) or any of our services (collectively, the “Services”).

By accessing or using our Services, you agree to the practices described in this Privacy Policy. If you don’t agree with it, please do not use the Services.

Updates to This Policy

We may update this Privacy Policy from time to time. If we make changes, we’ll update the "Last Updated" date and post the revised version on our Site. Please review it periodically.

What Information We Collect

We collect different types of personal information depending on how you interact with us:

Information You Provide Directly

This includes:

  • Contact info: Name, address, phone number, email
  • Order details: Billing/shipping addresses, payment confirmation
  • Account info: Username, password, security questions
  • Shopping activity: Items viewed, added to cart or wishlist
  • Support communications: Any messages or content you send us

Note: Some features require this information. Without it, you may not be able to use certain parts of the Services.

Information We Collect Automatically

When you use our Site, we automatically collect data through cookies and similar technologies, such as:

  • Device/browser info
  • IP address
  • Usage data (how you use the Site and Services)

Information from Third Parties

We may receive information from:

  • Service providers (e.g., Shopify, for store and order support)
  • Payment processors (for payment and transaction info)
  • Marketing and analytics tools (via cookies, pixels, SDKs, etc.)

We treat all third-party data according to this Privacy Policy. However, we’re not responsible for how those third parties collect or use your data. Please check their own privacy policies.

How We Use Your Information

We use your information to:

1. Provide Our Services

  • Process orders and payments
  • Manage your account
  • Send order updates and shipping info
  • Handle returns, exchanges, and reviews

2. Marketing & Advertising

  • Send marketing emails or texts
  • Display personalized ads on our Site and others
  • Customize content and offers based on your interests

3. Security & Fraud Prevention

  • Detect and investigate fraud or illegal activity
  • Protect accounts, systems, and user data

4. Customer Support & Communication

  • Respond to inquiries or complaints
  • Improve our services and maintain customer relationships

Cookies & Tracking

We use cookies and similar tools to:

  • Run and improve our Site
  • Understand how you use the Services
  • Personalize your experience and ads

You can manage cookies through your browser settings. Blocking cookies may affect functionality. For more on Shopify cookies, visit: https://www.shopify.com/legal/cookies

How We Share Your Information

We may share your data with:

Category of Data Shared With
Identifiers (e.g. name, email) Vendors, marketing partners, affiliates
Commercial Info (e.g. orders, cart activity) Vendors, marketing partners
Usage Data (e.g. device, browser, IP) Analytics and marketing partners

We may also disclose information:

  • To vendors who provide services (e.g., payments, hosting, analytics, shipping)
  • Within our company or corporate group
  • To fulfill your requests or with your consent
  • If required by law, during legal proceedings, or as part of a business transfer

Note: We do not use or disclose sensitive personal information to infer characteristics about you.

User-Generated Content

If you post reviews or comments publicly on our Site, others can see this content. We can’t control how it is used by others and aren’t responsible for any consequences of sharing this information.

Third-Party Links

Our Site may link to third-party sites. We’re not responsible for their content, practices, or privacy policies. Please review those policies when visiting such sites.

Children’s Privacy

Our Services are not for children. We do not knowingly collect data from anyone under 16. If you believe a child has provided us with personal data, contact us and we’ll delete it.

Data Security & Retention

While we take steps to protect your information, no system is completely secure. Do not share sensitive information through insecure channels.

We retain your data as long as needed to:

  • Provide services
  • Fulfill legal obligations
  • Resolve disputes
  • Enforce agreements

Your Rights & Choices

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Delete your personal data
  • Correct inaccurate data
  • Receive a copy (data portability)
  • Restrict or object to data processing
  • Withdraw consent where processing is based on consent
  • Appeal a denied request

You can also opt out of marketing communications at any time using the “unsubscribe” link in our emails.

To exercise your rights, contact us using the information below. We may verify your identity before fulfilling your request. You may also designate an authorized agent to act on your behalf.

Complaints

If you have concerns about how we handle your personal data, please contact us first. If you’re not satisfied with our response, you may file a complaint with your local data protection authority.

International Users

We may store and process your information outside your country, including in the United States. This may involve transfers to third-party providers in other countries.

Contact Us

If you have questions or wish to exercise your rights, contact us:

Email: support@theswastikstore.in
Address:
Swastik Enterprises
Floor 4, B1/407, Sukhwani Scarlet,
Keshnand Road, Wagholi,
Near Ayurvedic College,
Pune - 412207, Maharashtra